New Patient Information
First, we want to say we're glad that you're here.
We know that seeking help for your mental health needs can be difficult for a lot of reasons
– but that, is why we are here.
We, at Insight Behavioral Health Associates, have a common goal among our providers and staff – to assist our patients in moving toward the most healthy and adaptive responses that promote long term successes. Whether you choose to participate in therapy, medication management, or medication management with therapy – our mission is to empower our clients with the Insight needed to make good decisions about their behavioral health needs.
Our experience in providing behavioral health services also recognizes how easy it is to be overwhelmed when becoming a new patient – If you have any questions simply contact us by phone (859) 209-2198 or go to our online Virtual Guest Waiting Room, we'll be glad to help you through the process .
Step One
Contact us... Our staff will ask you several questions about your needs to determine if we, or another provider type, is your best option. If you choose to become a patient, we will:
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Discuss our in-person/in-office or "virtual office" telehealth options
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Discuss options in obtaining and submitting your initial Intake / New patient documents (Download here).
Step Two
Complete the intake documents either in our office, but it may be best at home - where you can reflect on your answers (especially the medication sections). Doing so will save you and us valuable time on the day of your appointment - allowing us to focus on your most immediate concerns. Beside returning your documents in-person at our main office location, you can also return them via U.S. postal mail (prepaid return envelope), fax, or very easily through our virtual office. (Avoid returning personal information through your regular email if possible for security reasons).
Please note -Your appointment can only be scheduled after we have received your completed "new patient documents". Either by mail or if completed in our office, the same day we receive your intake documents, your appointment is issued or you will be contacted to schedule your appointment.
Step Three
Come to your appointment and bring with you your Drivers License and Insurance Card.
You should be 30 minutes early for your appointment to complete any additional paperwork (45 minutes early if you have a same day appointment). Even if telehealth is permitted for your first appointment - Remember to come to our virtual waiting room 30 minutes early, so our staff can prepare you for your visit with your clinician.
